February 2026 - Outages-discussion

Re: AT&T outage escalation
by Eric C. Miller 28 Feb '26

28 Feb '26

The chat is saying that no agents are available. We're trying additional chats in parallel. Also trying to check through business center. Eric ________________________________ From: virendra rode <vrode(a)outages.org> Sent: Saturday, February 28, 2026 6:28:54 PM To: Post outages meta-discussion (troubleshooting, analysis, post-mortem, etc) <outages-discussion(a)outages.org> Cc: Eric C. Miller <eric(a)ericheather.com> Subject: Re: [Outages-discussion] AT&T outage escalation On Sat, 2026-02-28 at 22:48 +0000, Eric C. Miller via Outages- discussion wrote: > Hello, does anybody have a working outage escalation list? Our > contacts aren't answering on the weekend and express ticketing isn't > letting us create tickets. It seems that nobody staffs their call > center numbers anymore either. > > Thank you! > > Eric ------- Are you not able to get through to the duty manager? Try using the chat feature. /vrode > > > > > ______________________________________________ > Outages-discussion mailing list outages-discussion(a)outages.org > Sign up for an account https://lists.outages.org/accounts/signup/ > To subscribe send an email to outages-discussion-join(a)outages.org > To unsubscribe send an email to outages-discussion-leave(a)outages.org > To contact the list owners outages-owner(a)outages.org > Archives > https://lists.outages.org/archives/list/outages-discussion@outages.org/ > > Thank you for using outages-discussion Lists!

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AT&T outage escalation
by Eric C. Miller 28 Feb '26

28 Feb '26

Hello, does anybody have a working outage escalation list? Our contacts aren't answering on the weekend and express ticketing isn't letting us create tickets. It seems that nobody staffs their call center numbers anymore either. Thank you! Eric

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Re: [Outages] Re: Cloudflare down again?
by jay＠west.net 20 Feb '26

20 Feb '26

On 2/20/26 10:47, Eric C. Miller via Outages wrote: > We just experienced a huge BGP churn in LAX. Moving to -discussion. It looks like the main mailing list is very laggy about now and we'll see the fallout in the next couple of hours. Coresite acknowledged a bridging loop on Any2 Exchange at One Wilshire. -- Jay Hennigan - jay(a)west.net Network Engineering - CCIE #7880 503 897-8550 - WB6RDV

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YouTube Auth Outage
by Andrew Latham 17 Feb '26

17 Feb '26

So me and apparently others can't log in at YouTube for the past 40ish minutes. Location is Colorado - Andrew "lathama" Latham -

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Re: [Outages] Cloudflare/Charter issues in Cleveland?
by Gert Doering 10 Feb '26

10 Feb '26

Hi, On Tue, Feb 10, 2026 at 02:32:44PM -0500, Josh Luthman wrote: > And yet here I am doing it. Why you would consider a DNS timeout to be > meaningless is beyond me. Are you a troll or are you completely ignorant? Something in your measurement is physically impossible. How can the DNS query return in 10ms if your network packets need 20ms (without the time to do the actual DNS), as shown by your own "mtr -u"? *shrug* gert -- "If was one thing all people took for granted, was conviction that if you feed honest figures into a computer, honest figures come out. Never doubted it myself till I met a computer with a sense of humor." Robert A. Heinlein, The Moon is a Harsh Mistress Gert Doering - Munich, Germany gert(a)greenie.muc.de

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Re: [Outages] Cloudflare/Charter issues in Cleveland?
by Gert Doering 10 Feb '26

10 Feb '26

Hi, On Tue, Feb 10, 2026 at 01:59:48PM -0500, Josh Luthman wrote: > That is not what I said. You completely changed my words in your quote. > What I actually said was: *DNS is timing out* ***OR*** *~10ms response > times* (using dig google.com @1.1.1.1 a few time manually) "10ms response times" are hardly achievable if your network latency is well beyond that. So the data you provided is sort of... meaningless. gert -- "If was one thing all people took for granted, was conviction that if you feed honest figures into a computer, honest figures come out. Never doubted it myself till I met a computer with a sense of humor." Robert A. Heinlein, The Moon is a Harsh Mistress Gert Doering - Munich, Germany gert(a)greenie.muc.de

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Re: [Outages] Cloudflare/Charter issues in Cleveland?
by Gert Doering 10 Feb '26

10 Feb '26

Hi, On Tue, Feb 10, 2026 at 12:13:52PM -0500, Josh Luthman via Outages wrote: > Nothing on https://www.cloudflarestatus.com/ > > My dns alert for 1.1.1.1 has been red since Tue Feb 10 10:24:06 2026 > (Eastern). > > DNS is timing out or ~10ms response times (using dig google.com @1.1.1.1 a > few time manually) Your network latency to 1.1.1.1 is 15-20ms, so having a threshold on "if it's slower than 10ms, it's broken" sounds like "well, yes, it will be broken forever, but that's self-inflicted pain". Not sure where we should see an outage with sufficient impact for the list members here. gert -- "If was one thing all people took for granted, was conviction that if you feed honest figures into a computer, honest figures come out. Never doubted it myself till I met a computer with a sense of humor." Robert A. Heinlein, The Moon is a Harsh Mistress Gert Doering - Munich, Germany gert(a)greenie.muc.de

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