January 2013 - Outages - Outages Lists

Radb.net down http://www.radb.net/query/ ??
by arulgobinath emmanuel 31 Jan '13

31 Jan '13

http://www.radb.net/query/ Anyone else observing the same error : Forbidden You don't have permission to access / on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Thanks & Regards, Gobinath.

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Gigya seems offline
by Jason Slagle 30 Jan '13

30 Jan '13

Gigya, which does social integration seems to be offline since about 3:30PM EST. No word as to why yet, but it's impacting a client of mine and at least a few other sites. Jason

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Issues with XO
by Gabriel Gunderson 30 Jan '13

30 Jan '13

I don't have a lot of info at this time, but I wonder if anyone else is seeing issues with XO. Both IP and SIP services seem to be struggling. I'll update with info as soon as I can get to my VPN or I hear back from them (they've confirmed issues but don't have details yet). Best, Gabe

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DIDWW Outage in Tijuana, Mexico
by David Thompson 29 Jan '13

29 Jan '13

This was received by one of my techs from DIDWW. Currently DIDWW has been undergoing a service disruption on all Mexico, Tijuana numbers. The cause of the present situation was an unexpected act of vandalism. Therefore, it has been taking a while for the services to be fully restored. For the moment, we have been informed that the damaged equipment is being replaced and the interconnection will be restored in the course of the two upcoming days. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) david.thompson(a)vintalk.com (W) www.vintalk.com<http://www.vintalk.com/>

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Facebook is down
by Josh Luthman 28 Jan '13

28 Jan '13

http://isup.me/facebook.com Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373

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CenturyLink Texas + Arizona Outage
by Matthew Beckwell 28 Jan '13

28 Jan '13

CenturyLink's call queue reporting a "Fiber Outage" affecting services in Texas and Arizona. ~Matthew

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Omaha subterranean explosion and fire causing circuit issues
by Frank Bulk 27 Jan '13

27 Jan '13

http://www.omaha.com/article/20130127/NEWS/130129676 I've seen several hi-cap circuits belonging to one customer in the Omaha area bounce in and out since the explosion was first heard at 5:45 pm Central. A network partner, with a much larger circuit inventory, told a colleague of mine that they were seeing some circuits in the Omaha area also doing the same. At this time I am assuming that some of the transport gear is losing power from time to time, or when the circuit is protection switching it's not working like it's supposed to. I'm not aware if anyone in the Farnam Building, which appears to be outside the area affected by power problems, has had issues. Frank

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Bandwidth/Dash outage in Fort Wayne, IN
by Jered Morgan 25 Jan '13

25 Jan '13

Bandwidth.com reports that all services to the network have been restored as of 09:00 p.m. EST. We have not received the all clear from our carrier yet. This will be the final update unless there are further issues in this market. If you feel that you could have been impacted and / or missed the initial notification, please feel free to open a ticket for our NOC team to assess and determine whether or not your issue was related to the initial outage. You can open a ticket by sending an email to the following address: (carrieroutage(a)bandwidth.com) and a ticket will automatically be opened to us. This is the preferred method to open a ticket during an outage.

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Bandwidth/Dash outage in Fort Wayne, IN
by David Thompson 24 Jan '13

24 Jan '13

Bandwidth reporting DS3 down due to man hole fire in Fort Wayne, IN. This is affecting inbound dialing for my customers. No ETA on repairs. David Thompson Network Services Support Technician (O) 858.357.8794 (F) 858-225-1882 (E) david.thompson(a)vintalk.com (W) www.vintalk.com<http://www.vintalk.com/>

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Intermittent Level 3 outage/connectivity issues on Dallas edges?
by Chris Boulton 24 Jan '13

24 Jan '13

Seeing connectivity issues as traffic passes through Level 3 in Dallas - not seeing the same issues for where routes converge (above.net in DFW) over our TW Telecom link. Anybody else experiencing this as well? Level 3: Host Loss% Snt Last Avg Best Wrst StDev 1. vlan358.car1.Houston1.Level3.net 0.0% 167 105.9 80.5 31.7 276.4 59.8 2. ae-2-5.bar1.Houston1.Level3.net 0.0% 167 32.5 34.6 32.2 93.8 7.3 3. ae-13-13.ebr1.Dallas1.Level3.net 0.0% 167 39.5 37.4 36.7 41.2 0.9 4. ae-91-91.csw4.Dallas1.Level3.net 65.1% 167 44.5 43.5 39.7 53.8 4.0 5. ae-4-90.edge2.Dallas3.Level3.net 5.4% 166 37.1 37.9 36.1 75.6 5.1 6. ex-3-1-0.er1.dfw2.us.above.net 66.1% 166 39.5 43.5 38.9 104.8 12.5 7. xe-3-1-0.cr1.dfw2.us.above.net 0.0% 166 37.3 40.4 37.0 114.1 10.6 8. xe-0-0-0.er3.dfw2.us.above.net 0.0% 166 36.2 39.8 36.1 99.3 10.2 Host Loss% Snt Last Avg Best Wrst StDev 1. 50.58.18.1 0.0% 829 4.3 23.9 4.1 121.2 14.5 2. dal2-pr2-xe-0-3-0-0.us.twtelecom.net 0.1% 829 55.4 31.2 9.4 121.0 17.2 dal2-pr2-xe-2-3-0-0.us.twtelecom.net 3. xe-3-0-0.er2.dfw2.us.above.net 0.1% 829 44.8 31.6 9.5 143.7 17.9 4. xe-0-1-0.cr2.dfw2.us.above.net 0.2% 829 40.5 31.2 10.3 116.2 15.9 xe-3-0-0.cr2.dfw2.us.above.net 5. xe-0-2-0.er3.dfw2.us.above.net 0.2% 829 42.7 32.4 9.6 109.2 16.5 Regards, Chris Boulton Bigcommerce Email: chris(a)bigcommerce.com Web: http://www.bigcommerce.com/

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