October 2018 - Outages - Outages Lists

DUO outage?
by Dom Colangelo 16 Oct '18

16 Oct '18

Currently seeing errors with DUO 2FA authentication - status.duo.com reports all operational. Anyone else experiencing this? Dom Colangelo Senior Windows Systems Administrator Infrastructure and Online Services Simmons University 617.521.2669

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Zayo PHX Issues
by Ryan Gelobter 16 Oct '18

16 Oct '18

anyone else seeing high latency issues with zayo DIA in the phx/scottsdale area since 4am? Also had some wave issues out there.

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CableLynx Outage
by Jordan Morris 12 Oct '18

12 Oct '18

Anyone else seeing issues with the Cablelynx internet provider? I've got multiple sites with them that are down and their customer support number goes to dead air/busy.

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Anyone have details on the century link outage in Cambridge MA?
by William Porter 11 Oct '18

11 Oct '18

Our MPLS/SIP has been down since 4:01 pm eastern. Thanks

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CrownCastle / Lightower issue in NY/NJ area
by Matthew Huff 10 Oct '18

10 Oct '18

Around 3:45 AM EST we lost our 10GB WAN circuit from NY to NJ. Around 6:00 AM we started having issue passing traffic via our separate Lightower internet circuit (circuit & BGP peering was up, but packets were getting lost somewhere in their ASN). I opened a case with CrownCastle about 10 10GB circuit about 5:30 AM, but when I called in to report the internet issue, their support line I get in the queue, but never get a tech. I imagine they are getting slammed with calls. ---- Matthew Huff | 1 Manhattanville Rd Director of Operations | Purchase, NY 10577 OTA Management LLC | Phone: 914-460-4039

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Re: [outages] CrownCastle / Lightower issue in NY/NJ area
by Matthew Huff 09 Oct '18

09 Oct '18

Latest update from CrownCastle: Current Update: Crown Castle's field team is on-site awaiting utility company to assess damage. Next update to follow at 1pm EST or upon availability of new information. ---- Matthew Huff | 1 Manhattanville Rd Director of Operations | Purchase, NY 10577 OTA Management LLC | Phone: 914-460-4039 -----Original Message----- From: Matthew Huff Sent: Tuesday, October 9, 2018 7:22 AM To: outages(a)outages.org Subject: CrownCastle / Lightower issue in NY/NJ area Around 3:45 AM EST we lost our 10GB WAN circuit from NY to NJ. Around 6:00 AM we started having issue passing traffic via our separate Lightower internet circuit (circuit & BGP peering was up, but packets were getting lost somewhere in their ASN). I opened a case with CrownCastle about 10 10GB circuit about 5:30 AM, but when I called in to report the internet issue, their support line I get in the queue, but never get a tech. I imagine they are getting slammed with calls. ---- Matthew Huff | 1 Manhattanville Rd Director of Operations | Purchase, NY 10577 OTA Management LLC | Phone: 914-460-4039

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Potential CloudFlare Issue
by Chris 02 Oct '18

02 Oct '18

Hi all, Not sure if anyone else is experiencing this currently, but I have a report from multiple sites (in different countries) that are having issues accessing various CloudFlare hosted sites (the CloudFlare website itself is working fine though). The issue is only with HTTPS, HTTP seems to be working fine. Issue appears to be happening for both v4 and v6. Eg. me@jumpoff1 ~ $ openssl s_client -connect 104.24.114.156:443 CONNECTED(00000003) 140186033568600:error:14077410:SSL routines:SSL23_GET_SERVER_HELLO:sslv3 alert handshake failure:s23_clnt.c:802: --- no peer certificate available --- No client certificate CA names sent --- SSL handshake has read 7 bytes and written 258 bytes --- New, (NONE), Cipher is (NONE) Secure Renegotiation IS NOT supported Compression: NONE Expansion: NONE No ALPN negotiated SSL-Session: Protocol : TLSv1 Cipher : 0000 Session-ID: Session-ID-ctx: Master-Key: Key-Arg : None PSK identity: None PSK identity hint: None SRP username: None Start Time: 1538388672 Timeout : 300 (sec) Verify return code: 0 (ok) --- I can reproduce the issue on web based proxy services as well, eg. https://hidester.com/proxy/ (US Server), https://www.vpnbook.com/webproxy (US Server). Not sure how widespread this is as some people can access things, curious to know what others see.

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AT&T fiber cut in Los Angeles?
by Jay Hennigan 02 Oct '18

02 Oct '18

We've got several circuits down at One Wilshire, started at 9:30 PDT. Opening tickets, curious if others are seeing similar. -- Jay Hennigan - CCIE #7880 - Network Engineering - jay(a)impulse.net Impulse Advanced Communications - http://www.impulse.net/ Your local telephone and internet company - 805 884-6323 - WB6RDV

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AWS US-West-2 Auto-Scaling issues
by Russell Zen 01 Oct '18

01 Oct '18

FYI https://status.aws.amazon.com/ (attached screenshot from Status Dashboard)

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