Your family member can always check https://www.xfinity.com/support/status-map/ and put in their address to get details on any network incidents affecting them. This info is also in the Xfinity app. Jason From: Outages <outages-bounces@outages.org> on behalf of Dustin Sneath via Outages <outages@outages.org> Reply-To: Dustin Sneath <dsneath@elkgroveparks.org> Date: Wednesday, September 6, 2023 at 21:49 To: "outages@outages.org" <outages@outages.org> Subject: [EXTERNAL] [outages] Comcast Metro-E Chicago and Suburbs Received via a family member who works for a School in the area, and confirmed by Comcast. Services down since 4:40PM CT with no current ETR. Appears to affect a North/South line of communities stretching from O'Hare to Bridge view. That's all the info I have; if anyone can provide anything more technical that would be appreciated.