This was posted on VZ's website as an explanation for the outage ! Original Link: http://forums.verizon.com/t5/Verizon-at-Home/Northeast-Router-Failure/ba -p/87001 ! "As many of you may know, a router failed in the Verizon network this afternoon causing problems for some Verizon FiOS and High Speed Internet users. Here's what happened. The router in question is in New York City and handles traffic from the Verizon network to the larger Internet. It is one of a number of such routers in our network. When routers have problems, they are designed to report that they are sick. Internet traffic is rerouted to adjacent routers automatically and sent around the trouble spot. In this case, that didn't happen. The router went into a hung state and did not appear to the rest of the network as though it was having problems. That meant that some user traffic from the northeast continued to flow to the stalled router, but couldn't be processed. Presto - an outage for those users. Verizon FiOS, High Speed Internet and small business customers were affected. The problem occurred at approximately 3:15 EDT and was detected and resolved :40 minutes later. Traffic began to flow normally and customers returned to service at that point. Currently, we're monitoring the router and the network watching for any other problems." ! Andre -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Seamus Hartmann Sent: Friday, October 02, 2009 3:55 PM To: outages@outages.org Subject: Re: [outages] Verizon west coast outage? Lost east coast as well. Issue started 3:13:58 PM, ended 3:50:11 PM EST. Seamus -----Original Message----- From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Joseph Jackson Sent: Friday, October 02, 2009 3:46 PM To: outages@outages.org Subject: [outages] Verizon west coast outage? Anyone seeing packet loss going through .so-6-0-0.xt1.lax7.alter.net for hosts on Verizon but on the East Coast dying? Have a prefix that isn't available if data comes into Verizon on the west coast only. Joseph _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages _______________________________________________ outages mailing list outages@outages.org https://puck.nether.net/mailman/listinfo/outages This message is intended only for the personal and confidential use of the recipients named above. If the reader of this email is not the intended recipient, you have received this email in error and any review, dissemination, distribution or copying is strictly prohibited. If you have received this email in error, please notify the sender immediately by return email and permanently delete the copy you received. This message is provided for informational purposes and should not be construed as a solicitation or offer to buy or sell any securities or related financial instruments. Wolverine is not responsible for any recommendation, solicitation, offer or agreement or any information about any transaction, customer account or account activity that may be attached to or contained in this communication. Wolverine accepts no liability for any content contained in the email, or any errors or omissions arising as a result of email transmission. Any opinions contained in this email constitute the sender's best judgment at this time and are subject to change without notice.