On Mon, Jul 6, 2009 at 6:09 PM, John Martinez<jmartinez@zero11.com> wrote:
any updates?
<N.B.> If the reader thinks of this as a breach of netiquette, please hit delete _now_. VERIZON CONFIDENTIAL FLASH SUMMARY </N.B.> ===== VERIZON CONFIDENTIAL FLASH SUMMARY FLASH NUMBER 2009070600119 ORGANIZATION NSMC SEVERITY LEVEL CATA CRITERIA HSI - HSI outage impacting 2500 or more customers IMPACT LOSS OF DATA AND/OR CONNECTIVITY NETWORK HSI SUBNETWORK ROUTER SPECIAL SERVICES STATE CA CITY THOUSAND OAKS COUNTRY USA OUTAGE START DATE 07-06-2009 OUTAGE START TIME 17:10:00 GMT OUTAGE END DATE 07-06-2009 OUTAGE END TIME 22:26:00 GMT DURATION 5:16:00 EQUIPMENT N/A CAUSE OF OUTAGE FIBER/CABLE OUTAGE - OUTSIDE CORRECTIVE ACTION Fiber spliced. TICKET SOURCE WHITEBOARD TICKET NUMBER 92475 LEC/OCC TICKET PVC/CKT Affected WEBSITE oasis.vzbi.com COMMENTS 07-06-2009 18:34 GMT Thousand Oaks, CA - HSI - Informational Bridge: (517) 477-3482 pc 865-5190. NSMC reports 3500 HSI customers are down. There is a fiber cut located 1.3 miles outside of the Camarillo Central Office on Dawson Drive. Approximately 1000 feet of fiber has been damaged. There is no estimated time of restoral. Number of Trouble Tickets = 107 ----------- 07-06-2009 19:45 GMT NSMC reports that there are 252 attached tickets. Construction is currently prepping the fiber with an ETA of new fiber onsite at 1:23 PM PT. 07-06-2009 21:24 GMT NSMC reports that there are 345 attached tickets. All fiber is onsite and pulled through duct, splicing commencing in approximately 5 minutes. 07-06-2009 22:49 GMT NSMC reports construction spliced the fiber. HSI service restored. 406 Attached tickets.