A Qwest OC-12 link went down at about 1:05PM PDT. This link runs between Gilroy, CA and San Luis Obispo, CA. This is affecting service to Verizon DSL, Charter Cable, and Charter Fiber services in Gilroy, Morgan Hill, and San Martin, CA. We have a TT open with Charter, and multiple TT's open with Verizon (we do Layer 2 Verizon DSL connections). Charter has confirmed that the interface on the San Luis Obispo equipment is showing the link down. They cannot access the equipment in Gilroy because of this, however they have verified power is on to this equipment. Charter has two open TT's with Qwest regarding the downed fiber. All signs are pointing to a fiber-cut, according to Charter. Sincerely, Bobby Glover Director of Information Services South Valley Internet (AS4307)