Hiya, At 3:30 PM eastern time several clients reported to us bad call quality on outgoing calls. in our network monitor we see good MOS outgoing to our carrier, our carrier on the other hand sees very poor MOS Was there a known issue today in AWS US West region affecting call quality that anyone else experienced ? -- Izzy Goldstein Chief Technology Officer - DevOps Master Main: (212) 477-1000 x 2085 <(212)%20477-1000> Direct: (929) 477-2085 Website: https://telego.com/ Confidentiality Notice: This e-mail may contain confidential and/or privileged information. If you are not the intended recipient or have received this e-mail in error please notify us immediately by email reply and destroy this e-mail. Any unauthorized copying, disclosure or distribution of the material in this e-mail is strictly forbidden. Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of TeleGo (T). Employees of TeleGo are expressly required not to make defamatory statements and not to infringe or authorize any infringement of copyright or any other legal right by email communications. Any such communication is contrary to TeleGo policy and outside the scope of the employment of the individual concerned. TeleGo will not accept any liability in respect of such communication, and the employee responsible will be personally liable for any damages or other liability arising. TeleGo Hosted PBX <https://youtu.be/DaT8YAZ4V0w>