Coming from Comcast (home-class), all three sites listed below are reachable via webbrowser. While I was writing this email, Menards' traceroute path changed drastically.. see the last traceroute. tracert -w 10 www.menards.com Tracing route to 37ucs.x.incapdns.net [199.83.134.109] over a maximum of 30 hops: 1 1 ms 1 ms 1 ms router.home.local [192.168.14.69] 2 16 ms 10 ms 10 ms someRouter.mortongrove.il.chicago.comcast.net [96.120.25.249] 3 15 ms 12 ms 9 ms te-0-3-0-0-sur04.mortongrove.il.chicago.comcast.net [162.151.124.81] 4 16 ms 20 ms 17 ms te-1-0-0-13-ar01.area4.il.chicago.comcast.net [68.87.230.117] 5 23 ms 15 ms 15 ms be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165] 6 14 ms 11 ms 12 ms hu-0-12-0-5-pe01.350ecermak.il.ibone.comcast.net [68.86.89.198] 7 14 ms 12 ms 11 ms chi-b21-link.telia.net [62.115.150.2] 8 11 ms 18 ms 11 ms incapsula-ic-309292-chi-b21.c.telia.net [80.239.130.222] 9 12 ms 13 ms 11 ms 199.83.134.109.ip.incapdns.net [199.83.134.109] tracert -w 10 www.foremoststar.com Tracing route to wevnr.x.incapdns.net [107.154.111.57] over a maximum of 30 hops: 1 106 ms 2 ms 1 ms router.home.local [192.168.14.69] 2 46 ms 17 ms * someRouter.mortongrove.il.chicago.comcast.net [96.120.25.249] 3 17 ms 14 ms 11 ms te-0-3-0-0-sur04.mortongrove.il.chicago.comcast.net [162.151.124.81] 4 12 ms 13 ms 12 ms te-1-0-0-12-ar01.area4.il.chicago.comcast.net [68.87.230.61] 5 15 ms 17 ms 21 ms be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165] 6 12 ms 11 ms 11 ms hu-0-14-0-6-pe01.350ecermak.il.ibone.comcast.net [68.86.86.122] 7 11 ms 11 ms 11 ms ae12.chi11.ip4.gtt.net [199.229.229.249] 8 102 ms * * xe-11-0-0.tor10.ip4.gtt.net [141.136.105.214] 9 22 ms 21 ms 22 ms incapsula-gw.ip4.gtt.net [173.205.59.218] 10 24 ms 22 ms 21 ms 107.154.111.57.ip.incapdns.net [107.154.111.57] tracert -w 10 www.dotloop.com Tracing route to inuqc.x.incapdns.net [199.83.134.109] over a maximum of 30 hops: 1 3 ms 1 ms 1 ms router.home.local [192.168.14.69] 2 12 ms 15 ms 11 ms someRouter.mortongrove.il.chicago.comcast.net [96.120.25.249] 3 12 ms 13 ms 14 ms te-0-3-0-0-sur04.mortongrove.il.chicago.comcast.net [162.151.124.81] 4 15 ms 14 ms 35 ms te-2-2-0-2-ar01.area4.il.chicago.comcast.net [68.86.189.53] 5 15 ms 13 ms * be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165] 6 13 ms 12 ms 15 ms hu-0-12-0-5-pe01.350ecermak.il.ibone.comcast.net [68.86.89.198] 7 16 ms 13 ms 12 ms chi-b21-link.telia.net [62.115.150.2] 8 12 ms 12 ms * incapsula-ic-309292-chi-b21.c.telia.net [80.239.130.222] 9 13 ms 14 ms 15 ms 199.83.134.109.ip.incapdns.net [199.83.134.109] Second Menards traceroute tracert -w 10 www.menards.com Tracing route to 37ucs.x.incapdns.net [199.83.128.109] over a maximum of 30 hops: 1 2 ms 2 ms 2 ms router.home.local [192.168.14.69] 2 12 ms 13 ms 13 ms someRouter.mortongrove.il.chicago.comcast.net [96.120.25.249] 3 13 ms 13 ms 11 ms te-0-3-0-0-sur04.mortongrove.il.chicago.comcast.net [162.151.124.81] 4 14 ms 13 ms 14 ms te-2-2-0-3-ar01.area4.il.chicago.comcast.net [68.87.210.25] 5 14 ms 13 ms 14 ms be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165] 6 17 ms 28 ms 18 ms hu-0-12-0-6-pe01.350ecermak.il.ibone.comcast.net [68.86.89.242] 7 15 ms 14 ms 13 ms chi-b21-link.telia.net [62.115.150.2] 8 34 ms 33 ms 49 ms nyk-bb1-link.telia.net [62.115.137.54] 9 35 ms 35 ms 34 ms nyk-b2-link.telia.net [213.155.130.28] 10 34 ms 34 ms 33 ms incapsula-ic-309284-nyk-b2.c.telia.net [213.248.72.122] 11 35 ms 36 ms 34 ms 199.83.128.109.ip.incapdns.net [199.83.128.109] -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Steven Surdock via Outages Sent: Thursday, November 17, 2016 09:49 To: outages@outages.org Subject: [outages] Incapsula hosted sites Greetings, anyone else experiencing issues with Incapsula hosted sites routing through Chicago? Our customers have reported issues with the following site: www.dotloop.com www.menards.com www.foremoststar.com It appears we have an asymmetric routing issue that is confusing Incapsula. Disabling all sessions with Incapula, including MLPE seems to have allowed us to work around the issue. Incapsula support has not been very supportive. Steven Surdock CTS Telecom ssurdock[at]ctstelecom.com _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages