Downtown Manhattan DIA circuit was down as well. However monitoring just reported it as coming back online.
On Oct 9, 2018, at 7:32 AM, Neil Hanlon via Outages <outages@outages.org> wrote:
I can confirm there's a cut in NJ. Somehow our branch offices in disparate locations is affected...
Had to call our account team and the NOC manager to get a straight answer.
On Oct 9, 2018, at 07:29, Mike Castoro via Outages <outages@outages.org> wrote: Yes, I lost my DIA lines in Midtown NYC and Kearny NJ around the same time.
Mike Castoro Director of IT (646) 723-3885 mcastoro@adriannapapell.com
From: Outages <outages-bounces@outages.org> on behalf of Matthew Huff via Outages <outages@outages.org> Sent: Tuesday, October 9, 2018 7:21:58 AM To: outages@outages.org Subject: [outages] CrownCastle / Lightower issue in NY/NJ area
External Email!
Around 3:45 AM EST we lost our 10GB WAN circuit from NY to NJ. Around 6:00 AM we started having issue passing traffic via our separate Lightower internet circuit (circuit & BGP peering was up, but packets were getting lost somewhere in their ASN).
I opened a case with CrownCastle about 10 10GB circuit about 5:30 AM, but when I called in to report the internet issue, their support line I get in the queue, but never get a tech. I imagine they are getting slammed with calls.
---- Matthew Huff | 1 Manhattanville Rd Director of Operations | Purchase, NY 10577 OTA Management LLC | Phone: 914-460-4039
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