In response to our ticket about the fact that the DNS outage took out their SIP trunking towards customers: **Verizon Customer,* *Your ticket was cross-referenced to a higher-level outage ticket that impacted multiple customers as a result of a DNS issue. The issue was repaired as of 3:27pm ET, and a RFO/post-mortem will be compiled and made available to your Verizon account reprentative outside of this ticket. The master and all associated cross-referenced tickets will be autoclosed in 24 hours. If you are still experiencing service-affecting issues, please let us know prior to ticket closure.* *Thank you,* *John ** In other words, "we don't really want to tell you what went wrong, but if you insist you can hassle your account rep." --Jon Radel jradel@vantage.com 267-756-1014 On 4/18/13 3:31 PM, Network Operations wrote:
Having issues with Verizon DNS Servers. Called their main tech support. They confirmed a "domain outage" with no ETA or reason. Can anyone shed some light?
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