Level3 Update 04/05/2017 17:05:25 GMT - The Transport NOC has responded to a suspected fiber cut between Austin, TX and New Braunfels, TX is impacting unprotected services, and are currently working to further isolate the suspected damage prior to engaging Field Services. Please be advised that updates for this event will be relayed at a minimum of hourly unless otherwise noted. The information conveyed hereafter is associated to live troubleshooting effort and as the discovery process evolves through to service resolution, ticket closure, or post incident review, details may evolve. From: Erik Sundberg Sent: Wednesday, April 5, 2017 12:12 PM To: 'outages@outages.org' Subject: Fiber Cut in Texas Looks like there is a fiber cut in texas. Update is from XO Possible fiber cut between San Antonio and Hunter, TX affecting the 400G Infinera Alert Update: Possible fiber cut between San Antonio and Hunter, TX affecting the 400G Infinera. Transport Operations is investigating. Customer Tickets Opened wit We also have long haul level3 circuit downs in the same area Went down around 11:36 AM Central ________________________________ CONFIDENTIALITY NOTICE: This e-mail transmission, and any documents, files or previous e-mail messages attached to it may contain confidential information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient, you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error please notify the sender immediately by replying to this e-mail. You must destroy the original transmission and its attachments without reading or saving in any manner. Thank you.