Correspondence from ThinQ: Service Alert 3/19/20 Started: 11:00AM EDT Updated: 11:40AM EDT Toll-Free Least Cost Routing (LCR) Domestic LCR International LCR We're experiencing an intermittent service issue affecting call termination, causing partners to experience call setup issues or dropped calls. Our engineers are on top of the issue and actively restoring stability. To receive updates file a ticket via support@thinq.com. Partners with DNS SRV/A Record redundancy were restored to service within a few minutes. We're truly sorry for the impact this has had on your business, and any stress and frustration it has caused you personally. We hope that our transparency shows our commitment to you and all of our partners. Thank you. -----Original Message----- From: Outages <outages-bounces@outages.org> On Behalf Of Matt Hoppes via Outages Sent: Thursday, March 19, 2020 12:02 PM To: Izzy Goldstein - TeleGo <igoldstein@telego.net>; outages <outages@outages.org> Subject: Re: [outages] thinq is down again Our ThinQ trunks are working. On 3/19/20 11:26 AM, Izzy Goldstein - TeleGo via Outages wrote:
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Izzy Goldstein
Chief Technology Officer
Main: (212) 477-1000 x 2085 <tel:(212)%20477-1000>
Direct: (929) 477-2085 <tel:(929)%20477-2085>
Website:www.telego.com <http://www.telego.net/>
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