We experienced a wave of one way audio early today and narrowed it down to outbound calling with Windstream. We removed them from routing but are still seeing some other reports due to “other”carriers using the same routes T
On Oct 16, 2019, at 09:41, Phillip Alger via Outages <outages@outages.org> wrote:
Help Desk call volume has increased drastically stating one way or no audio. Almost all calls traverse Windstream at some point during traces.
Phillip Alger 480-426-9841 Crexendo, Inc.
From: Outages <outages-bounces@outages.org> On Behalf Of Rob Hall via Outages Sent: Wednesday, October 16, 2019 10:22 AM To: outages@outages.org Subject: [outages] Spectrum/Comcast outage
I’ve seen 8 branch offices drop coast-to-coast in the past 30 minutes (CA, TN, VA primarily) with service on both Spectrum and Comcast. Is anyone seeing a backbone or transit issue that we could track this back to?
Thanks! --
<image001.png> Rob Hall, CCNP, CCP-V – IT Manager C 423.312.6003 | O 423.272.7897 | F 423.765.1881 1040 Tidewater Court, Kingsport, TN 37660 rhall@lstaff.com | luttrellstaffing.com
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