Can anyone confirm issues with anything besides AT&t? This all seems like speculation at this point. On Thu, Feb 22, 2024, 12:39 PM Owen DeLong via Outages <outages@outages.org> wrote:
Modern phones don’t use hardware sims to the best of my knowledge, using e-sims instead.
(Though I think there is still a slot for a hardware sim in case you need to work with a backwards carrier).
I’ll note that this outage apparently affected ATT, Verizon, and T-Mo which account for the vast majority of licensed spectrum in the US. (Basically all three primary carriers and thus likely every MVNO as well (several of them were also mentioned).
An extra SIM might not have been helpful in this case.
Owen
On Feb 22, 2024, at 09:31, Tim Burke via Outages <outages@outages.org> wrote:
Agreed!
After reading through more lines of someone’s extremely obnoxious email signature than actual discussion in this thread, it seems like there is a huge amount of panic associated with this. Yes, it sucks that outages happen, and they shouldn’t happen… but cell service is a best effort offering and we cannot control the telcos and their DR plans (or lack thereof).
Modern cell phones all have dual SIM capabilities, afaik. If your cell phone is as critical as its played out to be, get a second SIM on another carrier. Even if it’s just a cheap prepaid SIM on an MVNO that doesn’t use the same underlying carrier… It’s cheap insurance to keep you connected.
On Feb 22, 2024, at 09:36, richey goldberg via Outages < outages@outages.org> wrote:
Remember. This stuff is still designed, built, and maintained by humans. At least for now….. 😊
-richey
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I encourage my customers to always assume carriers, hardware, and software are going to fail and have backup plans/methods. Either the business pays for it before it's needed or they lose money or productivity that affects the bottom line. It's a pretty simple equation: Hey Boss, if the business is OK with outages we do not need backup/redundancy. But if we are out for x hours it will cost y dollars. What's your business decision: pay for redundancy/backup or be ok with outages? Redundancy is not necessarily a technical issue; it is a business issue.
;)
On Thu, Feb 22, 2024 at 7:38 AM Lederer, Linda via Outages < outages@outages.org> wrote:
We use a fleet tracking service called Samsara which uses ATT – so this has been lovely….
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Our whole fleet uses ATT and it seems to slowly be dropping with all of them just not at the same time.. I agree cant wait to see the post mortem
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One thing I have noticed: At least in some affected areas, it doesn’t appear to be all customers affected. For example, my phone and tablet have no service, but my watch will connect to LTE just fine and place and receive calls.
Likewise, a buddy of mine came by here, and his phones have full 5G service on AT&T. I’ve also seen other reports of multiple AT&T phones sitting next to each other, some of them working perfectly fine, and others having no service at all.
I’d love to see the postmortem on this.
Jeremy
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