Additionally, tomorrow they're sending out a postmortem and informing all their customers how to get a credit on their bill since their services have an SLA (5% credit per hour). -- James Hartig On Tue, Nov 3, 2015 at 5:15 PM, chris via Outages <outages@outages.org> wrote:
++++1 so refreshing not to get some generic non-specific statement
On Tue, Nov 3, 2015 at 4:56 PM, Donn Lasher via Outages < outages@outages.org> wrote:
The amount of specific data they provided was fantastic. I wish other carriers would follow their lead.
On 11/3/15, 9:14 AM, "Outages on behalf of outages@outages.org" < outages-bounces@outages.org on behalf of outages@outages.org> wrote:
They're back up: http://status.ovh.com/?do=details&id=11304
Frank
-----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Donn Lasher via Outages Sent: Monday, November 02, 2015 1:33 PM To: outages <outages@outages.org> Subject: [outages] OVH Fiber Cut - East Coast [11/2/15]
FYI:
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