Received latency complaints from one location in Nashville with Centurylink Internet. Traceroutes showed traffic routing through Australia. Looks like 1 of 8 Salesforce.com publicly resolved IP's is currently being routed through San Jose, California and then to Australia before coming back to US. We sent the info to Salesforce.com through a ticket but I'm doubtful of it making it to someone that can figure out what to do with the info. Just curious if anyone has insight into what is going on. I am not familiar with Australia ISP's etc. Public IP's I'm receiving NSLOOKUP salesforce.com Name: salesforce.com Addresses: 23.1.35.132 23.1.99.130 23.1.106.133 104.109.10.129 104.109.11.129 184.25.179.132 184.31.3.130 184.31.10.133 Traceroutes from a couple of public hosts Lumen Traceroute NASHVILLE TN USA Traceroute results for: 23.1.35.132 (a23-1-35-132.deploy.static.akamaitechnologies.com) Tracing route to 23.1.35.132 1 ae-2-3605.edge9.SanJose1.Level3.net (4.69.219.65) 61ms 70ms 60ms 2 0.0.0.0 (0.0.0.0) * * * 3 be100.bdr03.sjc01.ca.us.vocus.network (114.31.199.32) 205ms 205ms be203.cor01.syd11.nsw.vocus.network (114.31.199.40) 208ms 4 be101.bdr04.syd03.nsw.vocus.network (114.31.192.47) 208ms be202.cor02.syd04.nsw.vocus.network (114.31.199.42) 205ms 205ms 5 static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74) 210ms be100.bdr04.syd03.nsw.vocus.network (114.31.192.45) 205ms static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74) 223ms 6 a23-1-240-228.deploy.static.akamaitechnologies.com (23.1.240.228) 208ms static-74.173.255.49.in-addr.VOCUS.net.au (49.255.173.74) 212ms 212ms 7 0.0.0.0 (0.0.0.0) * * a23-1-240-143.deploy.static.akamaitechnologies.com (23.1.240.143) 205ms 8 static-73.173.255.49.in-addr.VOCUS.net.au (49.255.173.73) 208ms 0.0.0.0 (0.0.0.0) * * 9 be114.cor02.syd04.nsw.vocus.network (114.31.192.44) 356ms 356ms static-73.173.255.49.in-addr.VOCUS.net.au (49.255.173.73) 205ms 10 be114.cor02.syd04.nsw.vocus.network (114.31.192.44) 356ms be202.bdr03.sjc01.ca.us.vocus.network (114.31.199.43) 359ms be114.cor02.syd04.nsw.vocus.network (114.31.192.44) 357ms 11 173.205.35.1 (173.205.35.1) 359ms 356ms be202.bdr03.sjc01.ca.us.vocus.network (114.31.199.43) 356ms 12 173.205.35.1 (173.205.35.1) 356ms ae18-3416.cr11-fra2.ip4.gtt.net (89.149.180.134) 356ms ae6.cr6-sjc1.ip4.gtt.net (89.149.180.78) 356ms 13 ae18-3416.cr11-fra2.ip4.gtt.net (89.149.180.134) 357ms 354ms ip4.gtt.net (98.124.180.42) 360ms 14 ae12.r02.sjc01.icn.netarch.akamai.com (23.207.232.40) 360ms ip4.gtt.net (98.124.180.42) 356ms 356ms 15 ae4.r02.ord01.icn.netarch.akamai.com (23.32.63.26) 405ms 425ms ae12.r02.sjc01.icn.netarch.akamai.com (23.207.232.40) 357ms 16 ae3.r01.lga01.icn.netarch.akamai.com (23.32.63.4) 425ms ae4.r02.ord01.icn.netarch.akamai.com (23.32.63.26) 405ms 400ms 17 ae1.r02.lga01.ien.netarch.akamai.com (23.203.156.37) 426ms 426ms ae3.r01.lga01.icn.netarch.akamai.com (23.32.63.4) 422ms 18 ae1.r02.lga01.ien.netarch.akamai.com (23.203.156.37) 423ms 0.0.0.0 (0.0.0.0) * ae1.r02.lga01.ien.netarch.akamai.com (23.203.156.37) 423ms 19 a23-1-35-132.deploy.static.akamaitechnologies.com (23.1.35.132) 226ms 228ms 0.0.0.0 (0.0.0.0) * Hurricane Electric Traceroute core2.bna1.he.net> traceroute 23.1.35.132 source 216.218.252.20 Target 23.1.35.132 Hop Start 1 Hop End 30 Hop Packet 1 Packet 2 Packet 3 Hostname 1 5.469 ms 5.579 ms 5.586 ms 100ge6-2.core1.ind1.he.net (184.105.65.149) 2 11.324 ms 11.347 ms 11.391 ms 100ge0-33.core2.stl1.he.net (184.104.196.14) 3 16.556 ms 16.854 ms 16.982 ms 100ge0-68.core2.mci3.he.net (72.52.92.237) 4 16.800 ms 16.811 ms 16.930 ms 100ge4-1.core1.mci3.he.net (184.104.197.69) 5 27.761 ms 27.783 ms 27.788 ms 100ge7-2.core1.den1.he.net (184.104.195.213) 6 51.918 ms 50.625 ms 50.712 ms 100ge0-29.core2.sjc2.he.net (184.105.64.69) 7 50.842 ms 50.672 ms 50.647 ms 100ge16-1.core1.sjc2.he.net (184.104.192.213) 8 51.078 ms 80.874 ms 81.187 ms 100ge13-2.core1.sjc1.he.net (184.105.65.113) 9 52.429 ms 52.441 ms 52.506 ms vocus.gigabitethernet2-13.core1.sjc1.he.net (64.71.184.46) 10 202.821 ms 202.354 ms * be202.cor02.syd04.nsw.vocus.network (114.31.199.42) 21 463.994 ms 463.937 ms 464.130 ms 100ge0-33.core2.nyc4.he.net (184.105.81.62) 22 420.303 ms 420.423 ms 420.768 ms 100ge3-2.core1.bos1.he.net (184.105.64.54) 23 224.026 ms 224.042 ms 224.045 ms a23-1-35-132.deploy.static.akamaitechnologies.com (23.1.35.132) Eric Lester | Vice President of Technology Acadia Healthcare Company, Inc. Email: eric.lester@acadiahealthcare.com<mailto:eric.lester@acadiahealthcare.com> Address: 6100 Tower Circle - Suite 1000 - Franklin, TN 37067 [cid:image001.png@01D7A4CD.13E1E020]
