We are still showing issues. CL advised their engineering team is involved with ATT as ATT is reporting all trunks up. Our customers are still having issues. On Fri, Dec 14, 2018 at 9:02 AM Laura Ulrick via Outages < outages@outages.org> wrote:
We started receiving complaints about one way/ no audio late yesterday afternoon- and it had appeared to resolve over night, but I am starting to get calls again (NW Ohio/ 9am EST) that outbound/inbound calls from Embark/Level 3 are having audio issues - no consistently, just dropped audio here and there . Anyone still experiencing this?
Laura *WCOIL Network Operations*
*p: 419.229.2645 x1029 f: 419.229.5278* <https://www.wcoil.com> <419-229-2645> <https://www.facebook.com/wcoilohio/> <https://twitter.com/WCOIL_Ohio> <https://www.youtube.com/channel/UCIGkbF-Wbz5skbBtiEsgMWw/videos> On 12/13/2018 04:51 PM, Christopher Smalling via Outages wrote:
All,
After calling CenturyLink again, we found it to be a known issue the first tech was unaware of. Thank you all for your input.
On Thu, Dec 13, 2018 at 3:42 PM Christopher Smalling < christopher.smalling@neonova.net> wrote:
This is through a SIP trunk on our softswitch, and out through CenturyLink. As Pete stated, it's in the opposite direction from his issues.
On Thu, Dec 13, 2018 at 3:19 PM Ross Tajvar <ross@tajvar.io> wrote:
Outgoing from what carrier?
On Thu, Dec 13, 2018, 4:17 PM Christopher Smalling via Outages < outages@outages.org wrote:
Hello,
We are experiencing an issue where outgoing calls reach VZ customers, but only have an echo of themselves on the line, unable to hear the other. The VZ customer can hear them.
Logs on the phone systems show no issues, and nothing that would suggest our equipment is at fault. Does anyone know of an outage ongoing that may be at fault?
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[image: photo] Chistopher Smalling NOC Support Technician at NeoNova O: 256-428-8788 • christopher.smalling@neonova.net www.neonova.net <https://neonova.net> <https://www.facebook.com/NeoNovaNNS/> <https://twitter.com/NeoNova_NNS> <http://www.linkedin.com/company/neonova-network-services>
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[image: photo] Chistopher Smalling NOC Support Technician at NeoNova O: 256-428-8788 • christopher.smalling@neonova.net www.neonova.net <https://neonova.net> <https://www.facebook.com/NeoNovaNNS/> <https://twitter.com/NeoNova_NNS> <http://www.linkedin.com/company/neonova-network-services>
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