It is useless as an outage map, it just tells you "yep, it's out at your specific address, sorry about that". We're talking about a potentially widespread, infrastructure level issue affecting multiple towns... Not just "my Internet is out at home". Pretty sad when ComEd has you guys beat at, well, anything. (I know, I know, take it to -discuss) On Thu, Sep 7, 2023, 12:04 PM Livingood, Jason <Jason_Livingood@comcast.com> wrote:
Your family member can always check https://www.xfinity.com/support/status-map/ and put in their address to get details on any network incidents affecting them. This info is also in the Xfinity app.
Jason
*From: *Outages <outages-bounces@outages.org> on behalf of Dustin Sneath via Outages <outages@outages.org> *Reply-To: *Dustin Sneath <dsneath@elkgroveparks.org> *Date: *Wednesday, September 6, 2023 at 21:49 *To: *"outages@outages.org" <outages@outages.org> *Subject: *[EXTERNAL] [outages] Comcast Metro-E Chicago and Suburbs
Received via a family member who works for a School in the area, and confirmed by Comcast. Services down since 4:40PM CT with no current ETR.
Appears to affect a North/South line of communities stretching from O'Hare to Bridge view.
That's all the info I have; if anyone can provide anything more technical that would be appreciated.