Sales guy states it's a "large scale MPLS outage" at 111 8th, tech on-site @7 a.m. On Nov 7, 2013, at 7:52 AM, Karl Clapp wrote:
We use them for L2 transport between Nycm and BSTP. It started taking errors at approx. 6:05am EST. Thankfully this is just a protect path for us.
Calling their NOC results in busy signals or just dead air.
~ Karl
On Thu, Nov 7, 2013 at 7:08 AM, Vincent Aniello <VAniello@portware.com> wrote: We are seeing the same issues with Sidera in New York.
--Vincent
From: Gaurav Taparia <gaurav.taparia@gmail.com> To: Jayson Navitsky <jnavitsky@gmail.com> Cc: outages@outages.org Date: 11/07/2013 07:06 AM Subject: Re: [outages] Lightower/Sidera - NYC Sent by: "Outages" <outages-bounces@outages.org>
Yes. Heavy packet loss on their circuits in NYC. - Gaurav.
On Nov 7, 2013 5:28 PM, "Jayson Navitsky" <jnavitsky@gmail.com> wrote: Anyone else seeing any issues in NYC with Lightower/Sidera? Starting around 6:05AM (EST) we saw heavy packet loss across their network (from Sidera legacy) and some of our point to points bounce. The P to P's have some what stabilized (though we've seen a couple more bounces since then) the IP side of things have been pretty much unusable (we shut our session down.) It also looks like their phone system is having a problem - calls into them seem to drop after trying to connect to the NOC - which I'm sure is pretty busy.
-Jayson
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