...and they were never heard from again. On Tue, Apr 22, 2014 at 10:30 PM, Chris Swingler <chris@chrisswingler.com>wrote:
And right as I mention that:
EVENT UPDATE 2100: The maintenance to repair the connectivity/latency issue within the Chicago region will begin at 00:00 CT and completed by 04:00 CT. Next update will be provided as we start the maintenance and hourly updates will be provided throughout the maintenance.
On Apr 22, 2014, at 9:28 PM, Chris Swingler <chris@chrisswingler.com> wrote:
Yeah, we've yet to receive anything as well. Their communication during this has been, uh, less than stellar.
On Apr 22, 2014, at 9:22 PM, Bill Weiss <houdini+outages@clanspum.net> wrote:
Chris Swingler(chris@chrisswingler.com)@Tue, Apr 22, 2014 at 09:09:58PM -0500:
Yeah. This has been a disaster, and we've been seeing this since at least 9:00 AM CDT. I can't even make it from my apartment on the west side of Chicago over to CH3 without seeing 85% packet loss (via Comcast).
The most recent we've heard is that they'll be doing their rebooting of stuff 6-8 hours after 3:00 PM, so 9:00 to 11:00. We'll see. In the interim, I think I'll order another pint. ;)
When I spoke to someone at their incident team around 6:50PM, they said
the same "in the next 6-8 hours" window, so until 3AM? Yikes. The ~4PM
email said they would "notify all impacted clients via email at the
beginning and after the completion of the maintenance activity" and I
still haven't received anything.
--
Bill Weiss
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