I have a customer who has two sites connected by FiOS in Pinellas County, FL -- one a new install -- and we seem to be seeing about a 7-8% packet loss between the two. If I flood ping from the new one to 4.2.2.1, 9 hops away, I don't drop a single packets. If I flood ping from the new one to the old one, at 56 or 1024 bytes, I drop, over any appreciable amount of time, nearly exactly the same 7% of packets. mtr also shows (if I leave it running long enough) 7% drop to that old site, with *zero* loss at any of the 3 other hops. We've had the person whose install that old site is call it in... and he tells me that his "inside guy" says there's a master ticket up in this market about packet loss in the backbone... but my first tier guys wouldn't admit to it. Anybody know anything? VoIP is singularly intolerant of packet loss... Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com '87 e24 St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274 Start a man a fire, and he'll be warm all night. Set a man on fire, and he'll be warm for the rest of his life.