
From L3's portal: 8/1/11 7:12:56 PM GMT The IP NOC reports that the network equipment self restored, resolving the routing issue and restoring services at approximately 17:55 GMT. The IP NOC states that they will continue to work with Level 3 OPS Engineers and the equipment vendor to isolate the root cause of the service interruption. The Level 3 TSC has confirmed that all customer services have been restored and the IP NOC will continue to monitor for stability. 8/1/11 6:29:26 PM GMT The IP NOC reports that a routing issue failure between Dallas, TX and Los Angeles, CA is impacting IP services in multiple markets. The IP NOC has engaged the equipment vendor, as well as Level 3 OPS Engineers and continues to investigate to isolate the issue at this time. On 8/1/11 2:39 PM, Chris Wright wrote:
L3 master case 40976066, DFW route reflector took a dive @ 17:22 UTC.
-Chris
On Mon, Aug 1, 2011 at 1:59 PM, Bower, Zeek <Zeek_Bower@medco.com <mailto:Zeek_Bower@medco.com>> wrote:
We lost roughly 300 Texas area teleworkers from 13:20 to 13:35 EST. Mostly Comcast and Time Warner connections, most of which are normally utilizing level3 backbone connections.
*Zeek Bower*
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