It looks like it affected service out of their Fitchburg, WI head-end as well. We have SIP service out of that head-end and we received a rash of helpdesk tickets about voice degradation on calls that we routed via Charter. Our degraded call times ranged from 11:45 through 13:06 CDT. -----Original Message----- From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Stephens, Jamie A Sent: Friday, May 16, 2014 2:18 PM To: Mitch@basejp.com; anthony.hook3@gmail.com Cc: outages@outages.org Subject: Re: [outages] Charter SIP Service degradation I'm hearing that this Is resolved Sent from my phone, please excuse any typos -----Original Message----- From: Anthony Hook [anthony.hook3@gmail.com] Received: Friday, 16 May 2014, 3:11PM To: Mitch@basejp.com [Mitch@basejp.com] CC: OUTAGES Mailing List [outages@outages.org] Subject: Re: [outages] Charter SIP Service degradation Central Wisconsin, can confirm this report as well, however no additional information. On Fri, May 16, 2014 at 1:49 PM, Mitchell Kuch <mitch@basejp.com<mailto:mitch@basejp.com>> wrote: Charter Communications is experiencing a voice service degradation on their SIP & PRI circuits. CBNOC indicates this is a nationwide issue. We have been experiencing trouble in northern Michigan since ~13:00 ET. _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages -- - Anthony Hook _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages