What version of AIM are you using? AOL recently dropped support for AIM 7.5. See https://help.aol.com/articles/download-latest-aim-version. --Vincent From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Steve Meuse via Outages Sent: Tuesday, April 25, 2017 11:23 AM To: Matthew Huff <mhuff@ox.com> Cc: outages@outages.org Subject: [SENDER UNVERIFIED]Re: [outages] AOL instance message login issue (I assume you were meaning to say Instant Messenger) They announced a while back that they were dropping support for external IM clients at the end of April. Are you using the AOL branded client, or third party? https://arstechnica.com/business/2017/02/aol-will-cut-off-third-party-app-ac... -Steve On Tue, Apr 25, 2017 at 11:17 AM, Matthew Huff via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: This morning, we had a number of people kicked out and since haven't been able to log back in. I've verified the issue exists when routing through both of our upstream ISPs (lightstream & Lightpath). Anyone know anything about what's going on? ---- Matthew Huff | 1 Manhattanville Rd Director of Operations | Purchase, NY 10577 OTA Management LLC | Phone: 914-460-4039<tel:914-460-4039> aim: matthewbhuff | Fax: 914-694-5669<tel:914-694-5669> _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages -- -Steve This communication is for informational purposes only. It is not intended as an offer or solicitation or as an official confirmation. Market prices and other information are not guaranteed as to completeness or accuracy and are subject to change without notice. Schonfeld Group reserves the right to monitor and review the content of all messages sent to or from this e-mail address.