As far as we know, it was a single flooded CO on Choctaw that is responsible. We have heard zero information from AT&T as to what the cause is or the ETR. They simply state 'we have technicians staged and are working on it'. They brought in cell towers on wheels into Baton Rouge but couldn't reach Livingston because the roads were flooded. The roads have been opened for about 16.5 hours now and service is still down. A little more transparency by AT&T would go a long way. On Tue, Aug 16, 2016 at 1:56 PM, Keith Stokes <keiths@neilltech.com> wrote:
Sounds like the local CO and a wireless site or two is/was under water. That seems forgivable.
What isn’t is one CO taking out multiple states. That’s the same Katrina failure; “Bell” Main in NO failed, taking down SS7 for the LATA. Sounds like the re-engineering moved that same single point of failure to another CO and included a few other LATAs in the process.
On Aug 16, 2016, at 9:45 AM, Ben Bartsch <uwcableguy@gmail.com> wrote:
Day 3 and still no phone AT&T service (landline (copper) or cell) at my in-laws in Denham just south of I12 at Juban. My Verizon phone could receive calls but not make calls last night about 10pm CDT there. I could send and receive texts, and data worked.
We've seen no ETR provided by AT&T for that area.
-bb
On Sun, Aug 14, 2016 at 12:44 PM, Keith Stokes <keiths@neilltech.com> wrote:
Shame on AT&T for committing to have learned their lesson from Katrina for having single points of failure bringing down their entire network.
It's that exact reason that I still maintain alternate providers and modes of communications.
Wireless still isn't a mission-critical service no matter what anyone says.
--
Keith Stokes
On Aug 14, 2016, at 11:23 AM, Ben Bartsch via Outages < outages@outages.org> wrote:
Governor JBE is reporting it is due to a flooded switch location on Choctaw in BR. ATT is reportedly bringing in equipment from 'out of state' to attempt to restore service.
If your friends have internet, they should be able to access Google Voice, Skype, WiFi calling, etc.
Good luck out there.
On Sun, Aug 14, 2016 at 11:11 AM, Luke Guillory via Outages < outages@outages.org> wrote:
Co workers in Prairieville have no service either, this isn't just a Livingston parish outage. I'm getting reports lots of Baton Rouge is down as well.
*Sent from my iPhone*
On Aug 14, 2016, at 11:04 AM, Ben Bartsch via Outages < outages@outages.org> wrote:
The local (Baton Rouge, LA) news is reporting an ATT phone outage in Livingston Parish, LA as of about 6am CDT today.
http://www.theadvocate.com/article_44d5c598-621a-11e6-bcf2-2 b8f56608cfd.html
Luke Guillory Network Operations Manager
<image2b8046.JPG> <http://www.rtconline.com/> Tel: 985.536.1212 Fax: 985.536.0300 Email: lguillory@reservetele.com Web: www.rtconline.com Reserve Telecommunications 100 RTC Dr Reserve, LA 70084
*Disclaimer:* The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material which should not disseminate, distribute or be copied. Please notify Luke Guillory immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. E-mail transmission cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Luke Guillory therefore does not accept liability for any errors or omissions in the contents of this message, which arise as a result of e-mail transmission.
On Sat, Aug 13, 2016 at 3:28 PM, Raymond Beaudoin via Outages < outages@outages.org> wrote:
I am seeing 50% or greater packet loss across wireline (DSL/broadband) services and AT&T wireless services across multiple circuits in TX, NE, OH, and IL.
Are others seeing any similar behavior? I am seeing reports across hundreds of locations. Thanks!
-Raymond
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---
Keith Stokes