Is there any followup to this issue? We have a couple of fios customers that were experiencing one way audio where they could not hear the caller. We have the recordings that indicate the caller audio is reaching our hosted platform and the audio is good in both directions. — Craig Haddow | CoreVox Business Development Mgr +1 215-390-1100 ext 102 https://www.corevox.com
On May 13, 2019, at 2:21 PM, Dovid Bender via Outages <outages@outages.org> wrote:
Izzy,
Please see my email on the nanog list. A few others reached out to me directly. I will call you in 5.
On Mon, May 13, 2019 at 2:19 PM Izzy Goldstein - TeleGo via Outages <outages@outages.org <mailto:outages@outages.org>> wrote: Many of our clients who are using fios are reporting issues with their voip phones
when i switch them to their backup ISP (Optimum etc) it works fine
anyone else experiencing any fios issues ?
-- Izzy Goldstein Chief Technology Officer Main: (212) 477-1000 x 2085 <tel:(212)%20477-1000> Direct: (929) 477-2085 <tel:(929)%20477-2085> Website: www.telego.com <http://www.telego.net/>
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