Doesn't appear to be all running, at least their official posting doesn't say so - https://belkininternationalinc.statuspage.io/ Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Tue, Oct 7, 2014 at 1:57 PM, Frank Bulk via Outages <outages@outages.org> wrote:
Why do that if Belkin is up and running again? Or are you suggesting that Belkin doesn’t have it all worked out?
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *John Neiberger via Outages *Sent:* Tuesday, October 07, 2014 12:42 PM *To:* outages@outages.org
*Subject:* Re: [outages] Belkin [heartbeat.belkin.com]
Has anyone else tried the loopback/heartbeat workaround with success? I've seen a few reports so far that this has temporarily solved the problem.
John
On Tue, Oct 7, 2014 at 10:28 AM, Frank Bulk <frnkblk@iname.com> wrote:
I can ping heartbeat.belkin.com and the DSL Reports link and other connected links are stating it was back up roughly 30 to 45 minutes ago, so I think we’re out of the woods.
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *John Neiberger via Outages *Sent:* Tuesday, October 07, 2014 11:04 AM *To:* Josh Luthman *Cc:* outages@outages.org; John Barbieri *Subject:* Re: [outages] Belkin [heartbeat.belkin.com]
I think it was initially suspected to be a firmware upgrade, but I doubt that's the case now. It's interesting to me that there are two seemingly unrelated fixes:
1. Put the IP for heartbeat.belkin.com on a loopback
2. Manually add working DNS entries to affected PCs
Reports indicate that either fix works, but why? They seem unrelated to one another unless the failing heartbeat messages mess up DNS handling on the router.
John
On Tue, Oct 7, 2014 at 9:48 AM, Josh Luthman via Outages < outages@outages.org> wrote:
Where? I keep reading "bad firmware" problems but everything suggests there is no automatic upgrade and I think we can safely assume resi users didn't upgrade their routers over night.
Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373
On Tue, Oct 7, 2014 at 11:35 AM, John Barbieri via Outages < outages@outages.org> wrote:
Funny,
Just saw something about Belkin routers and a botched firmware upgrade.
I wonder if this is what they meant.
That being said, it is working fine from Zito Media in Clanton, AL.
--John
On 10/07/2014 10:17 AM, Paul Miller via Outages wrote:
On one of my netblocks my subscribers can nolonger ping Belkin. I can ping heartbeat.belkin.com from my webservers and from subscriber units on a different netblock.
Apparently Belkin routers ping the home base every couple seconds to determine the correct color of the Internet light on the router (orange or blue *sigh*). Worse, when it can't ping the Belkin site the router seems to pack up and redirect my subscribers to their router configuration page.
I found this pretty easy to work around. I simply DNATed the pings intended for heartbeat.belkin.com to one of my local nameservers and that seems to get them back online. It's a silly workaround, but if anyone else is seeing all the Belkin routers on their network pack up, this could be why.
-Paul
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