On 2/10/14, Rusty Hodge <rusty@hodge.com> wrote:
We are seeing lots of problems with our audio streaming traffic dropping lots of packets where our transit provider Cogent hands off to ATT & Verizon.
Right now, I'm seeing 43% packet loss
Cogent is blaming ATT/Verizon and says there is nothing they can do about it. We're the collateral damage.
Who else is having the same issue?
I threaten to cancel my service, Cogent says, "sorry to lose you as a customer", and go on their merry way.
Are other transit providers having issues peering / getting to ATT/Verizon? I need to know who to avoid.
traceroute to 71.252.251.1 (71.252.251.1), 30 hops max, 60 byte packets 1 gi3-11.ccr01.sfo02.atlas.cogentco.com (38.104.130.89) 0.982 ms 0.985 ms 1.195 ms 2 te0-0-0-28.ccr22.sfo01.atlas.cogentco.com (154.54.3.129) 0.531 ms te0-0-0-28.ccr21.sfo01.atlas.cogentco.com (154.54.3.121) 0.604 ms 0.636 ms 3 be2165.ccr22.sjc01.atlas.cogentco.com (154.54.28.66) 2.277 ms be2164.ccr21.sjc01.atlas.cogentco.com (154.54.28.34) 1.806 ms 2.449 ms 4 be2000.ccr21.sjc03.atlas.cogentco.com (154.54.6.106) 3.824 ms 2.504 ms 2.596 ms 5 * * verizon.sjc03.atlas.cogentco.com (154.54.12.170) 94.373 ms 6 * * * 7 * * * 8 L100.DLLSTX-VFTTP-64.verizon-gni.net (71.252.251.1) 135.242 ms 86.272 ms 86.231 ms
If it helps any - traceroute from Verizon home FIOS to you & to your destination C:\>tracert 38.104.130.89 Tracing route to gi3-11.ccr01.sfo02.atlas.cogentco.com [38.104.130.89] over a maximum of 30 hops: [.. snip ..] 5 10 ms 7 ms 7 ms G1-6-0-6.WASHDC-LCR-21.verizon-gni.net [130.81.217.150] 6 9 ms 8 ms 7 ms so-12-1-0-0.RES-BB-RTR1.verizon-gni.net [130.81.151.230] 7 10 ms 9 ms 9 ms 0.xe-9-0-0.BR2.IAD8.ALTER.NET [152.63.38.133] 8 * 85 ms * te0-1-0-14.ccr41.iad02.atlas.cogentco.com [154.54.12.45] 9 83 ms 82 ms 82 ms be2113.mpd21.dca01.atlas.cogentco.com [154.54.6.170] 10 89 ms 89 ms 92 ms be2154.mpd21.ord01.atlas.cogentco.com [154.54.30.198] 11 90 ms 89 ms 90 ms be2158.mpd21.mci01.atlas.cogentco.com [154.54.7.129] 12 126 ms 120 ms 119 ms be2256.ccr21.sfo01.atlas.cogentco.com [154.54.6.89] 13 91 ms 87 ms 87 ms gi3-11.ccr01.sfo02.atlas.cogentco.com [38.104.130.89] Trace complete. C:\>tracert 71.252.251.1 Tracing route to L100.DLLSTX-VFTTP-64.verizon-gni.net [71.252.251.1] over a maximum of 30 hops: [.. snip ..] 5 9 ms 7 ms 10 ms G1-6-0-5.WASHDC-LCR-21.verizon-gni.net [130.81.217.148] 6 54 ms 7 ms 7 ms ae4-0.RES-BB-RTR1.verizon-gni.net [130.81.199.122] 7 47 ms 47 ms 47 ms xe-4-0-3-0.DFW9-BB-RTR1.verizon-gni.net [130.81.23.217] 8 53 ms 49 ms 47 ms P0-8-0-0.DLLSTX-LCR-21.verizon-gni.net [130.81.199.35] 9 * * * Request timed out. 10 51 ms 49 ms 51 ms L100.DLLSTX-VFTTP-64.verizon-gni.net [71.252.251.1] Trace complete. Regards, Lee