[outages] Spectrum Consumer Level outage in Thousand Oaks

Went down last night. Still down. Spectrum acks the issue (their voice chatbot  simply says techs are working on it and the call is a dead end <grin>) Anyone have an insight? Its affecting a nearby customer who normally is VPN'ed to their servers here. Trying to decide if chasing alternatives is worthwhile. Sincerely, William "Bill" Kern PixelGate Networks