[outages] Comcast HFC in Jersey City NJ

just sharing with the list in case theres anyone else experiencing issues we have a customer in jersey city whos on comcast HFC and been affected by substantial service degradation going on 9 days now and we have received official communication from a couple folks in comcast engineering / management who have confirmed there is a issue with the local area node not quite a large national outage but its a very dense area and im not sure if this node also feeds other cities adjacent symptoms of being affected are heavy packet loss if you believe you are affected feel free to ping offline chris