Having users reporting they cant login, no data, and cant access certain functions Level 1 support told ADP it must be on our side however I can get in just fine, Traceroute looks a little funny Traceroute has started… traceroute to portal.gslb.adp.com (170.146.234.48), 64 hops max, 72 byte packets 1 0.614 ms 0.326 ms 0.319 ms 2 0.904 ms 0.809 ms 0.628 ms 3 1.217 ms 1.068 ms 1.045 ms 4 g 50.637 ms 1.850 ms 1.270 ms 5 ae7.cr1.sjc2.us.zip.zayo.com (64.125.32.233) 2.762 ms 5.685 ms 2.812 ms 6 ae9.mpr3.sjc7.us.zip.zayo.com (64.125.31.202) 3.114 ms 4.732 ms 4.511 ms 7 zayo-level3.sjc7.us.zip.zayo.com (64.125.13.242) 4.500 ms 2.934 ms 3.445 ms 8 * * * 9 adp-brokera.ear1.atlanta2.level3.net (4.28.26.134) 64.724 ms 64.914 ms 64.693 ms 10 * * * 11 * * * 12 170.146.240.49 (170.146.240.49) 65.974 ms 65.080 ms 65.117 ms 13 * * * 14 170.146.234.48 (170.146.234.48) 65.272 ms 67.504 ms 65.887 ms