From a list subscriber, anonymized cause it was sent to me directly:
On 6/14/13 12:56 PM, Jay Ashworth wrote:
The perceived S/N on outages seems to be dropping slightly again lately, so please remember:
Is the list for small things like someone's DSL and such ? Seems rather noisy to me and only 'larger' outages should be posted but i'm not sure what is and isn't appropriate.
In short: no. :-) If you have a direct support channel, such as for an uplink connection you pay someone for, that's whom you ought to be talking to. If your DSL link can only talk to some sites, and your collocated cablemodem can get to everything, that's more on topic. If there's a single destination site you can't get to, *and you've done some homework* that suggests it's either the target or some transit link in between, that, too, would be good fodder for the list. Our -- well, my :-) -- twin goals for the list are to keep informed those people who get queries about "why can't I get to X", either from paying customers of their own, or from inside "customers" in their business, about things which are known to be problematic on any given day, and, a layer down, the hope that the people involved in the outages will get some early warning, since in many cases, the people seeing the outage have no formal reporting channel to tell them about it. Hopefully that helps a bit. [ Followups to -discuss ] Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA #natog +1 727 647 1274