We had 17 circuits down initially. 6 of those have recovered in the last 10 minutes. CenturyLink local referred us to national repair (Lumen) saying that was the source of trouble. We have also received the same HVAC repair notices that Matt forwarded. On 8/5/24 8:18 AM, Matt Yackley via Outages wrote:
Failed cooling system in Denver. CO area.
Lumen Ticket Notes:
2024-08-05 14:14:01 GMT - 2024-08-05 14:13:52 GMT - Additional personnel are en route to the site. Field Operations is working to obtain supplemental equipment (chillers and pumps). Troubleshooting efforts continue to restore the failed cooling system.
2024-08-05 13:33:00 GMT - On August 05, 2024, at 11:53 GMT, Lumen discovered a service impact in Denver, CO. Your customer trouble ticket has been related to a network event; all network events are automatically escalated to Lumen leadership.
The Lumen Network Operations Center (NOC) is investigating to determine the cause. Please be advised that live updates for this event will be relayed at a minimum of hourly unless otherwise stated or as relevant details evolve.
*Matt*
*From:*Outages <outages-bounces@outages.org> *On Behalf Of *Casey Johnson via Outages *Sent:* Monday, August 5, 2024 9:11 AM *To:* outages@outages.org *Subject:* EXT: [outages] Centurylink down in Colorado
Anyone with Lumen/Centurylink fiber or MPLS circuits in Colorado down? I have 5 customers that are down hard right now.
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-- Mike Lewinski Network Operations Director Massive Networks mlewinski@massivenetworks.com Office: +1-303-800-1300 ext. 860 _______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages