Additionally, their main support number is playing the follow automated message: "As of 15:27 PM, remediation cleared the events causing query failures to our authoritative DNS servers" No reason given, and their support staff will not give out any answers other than there was a "domain outage". So, there was something, but there is no reason as to what it was. -----Original Message----- From: Stephane Bortzmeyer [mailto:bortzmeyer@nic.fr] Sent: Thursday, April 18, 2013 5:30 PM To: Network Operations Cc: outages@outages.org Subject: Re: [outages] Verizon DNS Outage On Thu, Apr 18, 2013 at 07:31:57PM +0000, Network Operations <NetworkOperations@etsms.com> wrote a message of 8 lines which said:
Having issues with Verizon DNS Servers.
It is very vague: could you produce at least a dig's output? We do not know if you talk about their resolvers or about the authoritative name servers for verizon.com. verizon.com appears to works fine (served by Akamai DNS service).