
21 Nov
2017
21 Nov
'17
12:03 p.m.
On 21 November 2017 at 16:11, James Cornman via Outages <outages@outages.org> wrote:
We're working to establish what they consider a unique situation thats not supported, and we're mostly getting told NO from the Equinix NOC w/o any escalation
So it seems you're pushing for an unsupported service and getting no support. What about that is unexpected exactly? Cheers, James.