Catastrophic event sounds better, and makes customers less liked to be annoyed.. "We had a catastrophic event and that's why you network is down" sounds somewhat reasonable and you get the feeling that they are heroically struggling against terrorist and train wrecks and similar. "Some clod with a spade sliced our cable in half and now we are screwed..." makes them sound incompetent... Warren Kumari ------ Please excuse typing, etc -- This was sent from a device with a tiny keyboard. On Aug 26, 2010, at 5:10 PM, "Jason L. Sparks" <jlsparks@gmail.com> wrote:
Catastrophic event. Interesting language for a fibre cut?
~ jason
We got this message from our account rep:
"We are have a catastrophic event (fiber cut) going in Riverdale, IL"
Not sure if it's related
On Thu, Aug 26, 2010 at 12:54 PM, notifications <notifications@mattfilip.com
wrote:
We currently have at least 5 sites down on Verizon Business MPLS in the Midwest. (Chicago, Milwaukee, Indy) We’ve been on hold with TAC for 30+ minutes. Any info is appreciated.
_______________________________________________ Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages
Outages mailing list Outages@outages.org https://puck.nether.net/mailman/listinfo/outages