
3 Jul
2008
3 Jul
'08
12:30 p.m.
On Thu, Jul 03, 2008 at 11:58:39AM -0400, Jay R. Ashworth wrote:
Users who only want notices subscribe to -notify, users who like the chat subscribe to -discuss, people who have actual content to contribute about the outage (which we can all hash out what we mean by), can actually reply to the OTRS postings to -notify (which must not mung Reply-To), and those posts will go on the ticket and also to the two lists.
How's that sound, folks?
Sounds reasonable. I'd send the -discuss messages to an mbox to read 'whenever' and could leave the -notify ones in my high priority inbox. Looks like a win to me.