L3 NOC called us back with reason for outage yesterday: PEBKAC. - K Bradley Bopp wrote:
An internal source has informed me there was an issue with a Data Center in the Denver area in which something ³blew up² and this caused a chain effect with anything going through Denver to any other pop in the USA.
The problem since has been resolved and was for a very short period.
Brad
On 5/18/10 2:32 PM, "Joseph Jackson" <jjackson@aninetworks.net> wrote:
We also saw issues with customer end points that took level 3 around the same time but in NYC LA and DFW POPS.
Joseph
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Sean Clark Sent: Tuesday, May 18, 2010 11:53 AM To: Jayson Baker; randal k Cc: outages@outages.org Subject: Re: [outages] Denver Level3 problems?
We had many customer complaints and all our IP SLA tests spiked between 1110 and 1135 est for Level 3 in our Denver market. But we also saw the problems in DAL on our level 3 peer (SLA test as well). Some event happened in the Denver area on level 3, we have opened a ticket with them and they reported to us they have had a lot of customer call in for the same thing. They have not given us an RFO yetŠ
From: outages-bounces@outages.org [mailto:outages-bounces@outages.org] On Behalf Of Jayson Baker Sent: Tuesday, May 18, 2010 12:31 To: randal k Cc: outages@outages.org Subject: Re: [outages] Denver Level3 problems?
We've been having issues staying connected to Google Chat for the last hour or so.
And it just so happens we're connected through you. :-)
Best Wishes, Jayson A. Baker Peak Internet
On Tue, May 18, 2010 at 9:51 AM, randal k <rkohutek@gmail.com> wrote: Did anybody else see Denver Level3 service take a hit this morning? Our logs indicated nothing, but we saw various blackholing all over their network for ~20 minutes, starting around 9:15am MST.
Everybody have a great day - Randal
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