--------------------------- This Message was Encrypted. --------------------------- We had issues this morning connecting to our VPN concentrator located in upstate NY. After reading this last message I tried again and was able to connect. Cheers, M From: Brian Weir via Outages <outages@outages.org> Sent: Tuesday, October 9, 2018 7:37 AM To: Neil Hanlon <nhanlon@kayak.com> Cc: outages@outages.org Subject: Re: [outages] [External] Re: CrownCastle / Lightower issue in NY/NJ area Downtown Manhattan DIA circuit was down as well. However monitoring just reported it as coming back online. On Oct 9, 2018, at 7:32 AM, Neil Hanlon via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: I can confirm there's a cut in NJ. Somehow our branch offices in disparate locations is affected... Had to call our account team and the NOC manager to get a straight answer. On Oct 9, 2018, at 07:29, Mike Castoro via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Yes, I lost my DIA lines in Midtown NYC and Kearny NJ around the same time. Mike Castoro Director of IT (646) 723-3885 mcastoro@adriannapapell.com<mailto:mcastoro@adriannapapell.com> ________________________________ From: Outages <outages-bounces@outages.org<mailto:outages-bounces@outages.org>> on behalf of Matthew Huff via Outages <outages@outages.org<mailto:outages@outages.org>> Sent: Tuesday, October 9, 2018 7:21:58 AM To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] CrownCastle / Lightower issue in NY/NJ area External Email! Around 3:45 AM EST we lost our 10GB WAN circuit from NY to NJ. Around 6:00 AM we started having issue passing traffic via our separate Lightower internet circuit (circuit & BGP peering was up, but packets were getting lost somewhere in their ASN). I opened a case with CrownCastle about 10 10GB circuit about 5:30 AM, but when I called in to report the internet issue, their support line I get in the queue, but never get a tech. I imagine they are getting slammed with calls. ---- Matthew Huff | 1 Manhattanville Rd Director of Operations | Purchase, NY 10577 OTA Management LLC | Phone: 914-460-4039 _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages ________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages