For me here in southeast Michigan, everything is working except for VoLTE and "Wi-Fi Calling". With VoLTE enabled, outgoing calls go through, but cause the handset to fall back to UMTS (3G) for the duration of the call. With Wi-Fi Calling enabled, the phone registers successfully with the gateway but outgoing calls fail. I have not tested incoming calls. Data works fine over both LTE and UMTS/HSPA. SMS works fine with the phone set to VoLTE and non-VoLTE modes, although I have no way of knowing whether SMSes sent in VoLTE (IMS) mode are going over IMS or falling back to UMTS. -Rusty On Fri, Feb 19, 2016 at 9:20 PM, frnkblk--- via Outages <outages@outages.org
wrote:
Based on DD and Twitter, the issue is still active and into the third hour.
Based on TMO customer service reps on Twitter, the issue is with Wi-Fi and LTE connected devices, so they’re helping people configure their phones for 2G (& EDGE?).
Frank
*From:* Outages [mailto:outages-bounces@outages.org] *On Behalf Of *Keith I Myers via Outages *Sent:* Friday, February 19, 2016 6:12 PM *To:* outages@outages.org *Subject:* [outages] T-Mobile US Voice, Data and SMS Outage
Good Afternoon,
T-Mobile seems to be suffering issues with voice, data and SMS messages. Several customers are unable to get inbound phone calls, SMS messages and outbound calls seem to fail in several cases. Impacted customers are also reporting that there are issues with data causing the LTE signal to fail over to HSPA+ or 3G. The issue seems to impact multiple cities throughout the country.
I first noticed the issue at 6:05 PM EST when placing an outbound call, I spent about 5 minutes troubleshooting before I called into T-Mobile. The representative initially was unaware of any issues but while on the call, the news broke and she confirmed that the outage is being worked.
Furthermore, T-Mobile's Twitter Account exploded with reports and Down Detector also spiked with reports harvested from Social Media.
Down Detector - http://downdetector.com/status/t-mobile
Twitter - https://twitter.com/TMobileHelp
The issue should be mostly resolved but some customers are still reporting some lingering issues.
--
*Keith I Myers*
+Keith I Myers <http://plus.kmyers.me/>
Mobile : (305)-929-3475
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