All, Just got off the horn with Cogent. They called AT&T while they had me on hold, AT&T told them they have extracted the fiber, which was, according to them, "very heavily damaged". They have brought a new cable in, and are in the process of splicing. -Robert On 4/16/2013 11:40 AM, Mitch wrote:
*Latest update* * * * **Description:* We are currently experiencing a service interruption due to equipment failure at the GLRYCAXF central office in San Jose, CA.
*UPDATE: *Megapath NOC is following up with the ILEC/ Carrier, as per the current updates their fiber crew is working to restore the fibercut . No ETR available.
*Master TT number: *5303870 *Severity Level: *P1 *Total End-Users Affected: *1 *Start Time: *04/16/2013 01:15:00 AM PDT *Estimated Time to Resolution: *Unknown Historical time to repair this type of outage is not available.
On Tue, Apr 16, 2013 at 2:01 PM, Mitch <mitpatterson@gmail.com <mailto:mitpatterson@gmail.com>> wrote:
This is all I have from Megapath: *Description:* We are currently experiencing a service interruption due to equipment failure at the GLRYCAXF central office in San Jose, CA.
*UPDATE: *Megapath NOC is still following up with Carrier/ ILEC to resolve the fibercut issue in their network. No ETR available.
*Master TT number: *5303870 *Severity Level: *P1 *Total End-Users Affected: *1 *Start Time: *04/16/2013 01:15:00 AM PDT
On Tue, Apr 16, 2013 at 10:37 AM, Robert Glover <robertg@garlic.com <mailto:robertg@garlic.com>> wrote:
Hi,
I've got confirmed reports (from Cogent and Megapath) that there is a fiber cut affecting service through the South Bay. We have Cogent fiber circuits down in Campbell and San Martin. In San Martin, landlines have no dialtone and AT&T cell phones have no service whatsoever. All calls to Gilroy landlines are failing to All Circuits Busy.
Anyone have any further details? The issue seems to have started around 1:00am PDT or so.
-Robert _______________________________________________ Outages mailing list Outages@outages.org <mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages