Since early Tuesday morning, we have been suffering with the same issues attempting to connect VPNs between hosts on Verizon FIOS Business class (Tampa market) and hosts homed on Level3. We are hearing similar complaints from other FIOS users, both residential and business, in the Tampa Bay region. I'm also seeing noticeably slower throughput between our Road Runner and FIOS endpoints. The path outbound from Tampa Road Runner toward Verizon is via Level3 in Atlanta. (return path is via RR's tbone network through DFW) VPN connections hang and never fully connect. FTP sessions are dying mid-session, DNS queries randomly fail to complete, and other badness. It's bad enough we've had to statically route VPN and FTP traffic through another provider to the destinations we need to hit. ----- Original Message ----- From: "Devon True" <devon@noved.org> To: <outages@outages.org> Sent: Thursday, June 10, 2010 2:36 PM Subject: [outages] VPN Issues Between Level3 and RR.com Around Atlanta?
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Anyone experiencing VPN issues between Level3 and RR.com around the Atlanta area? When customers try to connect from their office (using RR.com for Internet) to their firewall at our center (using Level3), VPN sessions fail to establish. All traceroutes appear to go through the following hops: