Thanks Phillip. Processing is back to normal for me as of 9:36pm ET. Mike Castoro Director of IT Adrianna Papell (646) 723-3885 mcastoro@adriannapapell.com ________________________________ From: Phillip Lewis <phillipl@joinvip.com> Sent: Tuesday, July 17, 2018 9:05:41 PM To: Mike Castoro Cc: outages@outages.org Subject: Re: [outages] Cybersource Payment Gateway Confirmed. I got through to support. Major Processor outage affecting the card processors (not Cybersource directly). First Data and others involved. On Tue, Jul 17, 2018 at 9:02 PM Mike Castoro via Outages <outages@outages.org<mailto:outages@outages.org>> wrote: Anyone use Cybersource (a VISA Company) for credit card payment gateway and having issues? Been getting failed authorizations since 7:55PM EST. Been on hold with Support for a while. No alerts or notifications sent by Cybersource yet. Even tried to enter authorize directly in the virtual terminal. Reason Code 150 - General system failure The payment processor returned an unexpected result: Connection reset: gpn Apologies if this isn’t the place for this type of issues (I saw a similar issue last week). Mike Castoro | Director of IT Adrianna Papell Group | New York, NY 10018 (646) 723-3885 | mcastoro@adriannapapell.com<mailto:mcastoro@adriannapapell.com> _______________________________________________ Outages mailing list Outages@outages.org<mailto:Outages@outages.org> https://puck.nether.net/mailman/listinfo/outages -- Phillip Lewis Director of Operations VIP Communications Inc Office | (+1) 703-708-1515 Ext 3028 Email | phillipl@joinvip.com<mailto:phillipl@joinvip.com> Website | www.joinvip.com<http://www.joinvip.com/>