[outages] Level3 optical service down somewhere between Kansas City and NYC

I've got a wave between KC and NYC from Level3 (now clink) that's been showing hard down on the NY side for about two hours now. I've got a ticket open with them on the issue, but haven't heard back yet regarding a root cause. When calling in to their support line to check on my ticket, after punching in the ticket #, it rings a couple of times and then just drops the call. This same circuit was down for 6 hours less than a month ago because of a fiber cut somewhere in southeast Michigan. Not sure how many others were impacted then or may be impacted now, but I suspect it's not just us.