My Thousand Oaks, CA site on Spectrum (off-the-shelf DOCSIS) is up and working fine, so you're probably impacted by a single node outage. This list is really for massive outages and multi-customer fiber cuts, not single-provider outages that only impact one zip code. Call Spectrum business back and ask for more details, ask if the entire node is down. 1-877-892-4662 You're having a localized problem. Outages happen, get a 4G backup. - Cary On Fri, Jan 20, 2023 at 3:11 PM William Kern via Outages < outages@outages.org> wrote:
Went down last night. Still down.
Spectrum acks the issue (their voice chatbot simply says techs are working on it and the call is a dead end <grin>)
Anyone have an insight?
Its affecting a nearby customer who normally is VPN'ed to their servers here. Trying to decide if chasing alternatives is worthwhile.
Sincerely,
William "Bill" Kern
PixelGate Networks
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