I have an XO MPLS in Tampa that has been down since about 1:00 PM CST. Assuming this is related. Eric Lester Senior Director of IT Operations Direct: 615-861-7559 | Extension: 27559 6100 Tower Circle, Suite 1000 Franklin, TN 37067 Acadia employees can open a ticket with the Help Desk by calling 855-450-5329 or e-mailing helpdesk@acadiahealthcare.com<mailto:helpdesk@acadiahealthcare.com> From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kody Vicknair via Outages Sent: Monday, May 7, 2018 3:49 PM To: outages@outages.org Subject: Re: [outages] Fiber Cut Lake Charles, LA - Level3 WARNING: This email originated from outside of Acadia Healthcare's email system. Please use CAUTION when clicking links, open attachments, or providing information unless you recognize the sender and know the content is safe. ________________________________ Latest update: The Transport NOC reports that the construction crews are on site and have located the fiber damage. It was discovered that four of twelve ducts have been cut during road construction activities occurring in the area. Field Operations has determined that the spare fiber in the area has also been damaged and therefore it is not possible to migrate services to expedite service restoral. The construction crews are prepping the area for the fiber crews. The fiber crews ETA is 21:00. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of David Hubbard via Outages Sent: Monday, May 07, 2018 3:32 PM To: outages@outages.org<mailto:outages@outages.org> Subject: Re: [outages] Fiber Cut Lake Charles, LA - Level3 There’s a fiber cut in South Florida (Hollywood area) too right now, seems to have taken out all our BGP routes from Level 3 in Tampa (full table ipv4 dropped to ~5k), no explanation of why the cut would have taken out IP services. From: Outages <outages-bounces@outages.org<mailto:outages-bounces@outages.org>> on behalf of Kody Vicknair via Outages <outages@outages.org<mailto:outages@outages.org>> Reply-To: Kody Vicknair <kvicknair@reservetele.com<mailto:kvicknair@reservetele.com>> Date: Monday, May 7, 2018 at 3:20 PM Cc: "outages@outages.org<mailto:outages@outages.org>" <outages@outages.org<mailto:outages@outages.org>> Subject: Re: [outages] Fiber Cut Lake Charles, LA - Level3 Here's the latest update that I have here: Field Services reported that the Construction crew has arrived on site and are assessing the damage and determining a plan of repair. The fiber splicing repair team remains en route and an ETA of 21:00 GMT has been provided. From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Kody Vicknair via Outages Sent: Monday, May 07, 2018 2:17 PM To: outages@outages.org<mailto:outages@outages.org> Subject: [outages] Fiber Cut Lake Charles, LA - Level3 Please see below: Field Operations have confirmed a fiber cut near Lake Charles, LA caused by construction activities occurring in the area. Additional testing is taking place to further isolate the damaged fiber. A splicing repair team has been dispatched to the site and an ETA of 18:30 GMT has been provided. Current status: Field Operations continue efforts to expose the damaged buried fiber span so that a restoration plan can be implemented. In addition, Field Operations continue to investigate if spare fiber is available in the area to migrate impacted services and expedite service restoral. The Transport NOC is confirming with Field Operations that the ETA for the fiber splicing repair team remains as 18:30 GMT. The information will be relayed as soon as it is received. Kody Vicknair Network Engineer [cid:image001.jpg@01D3E60E.6BA34870]<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rtconline.com_&d=DwMGaQ&c=Yv05MphA0yDgJzfl6GykHw&r=z4H53XhFnICFC-guKzbueEpy6hmSbxZfPXhxz14UkmM&m=4QjmuuxxC32-Wh069m-bm5VLIq4-4zYiFGS0x6TKPKY&s=bzP0EWecRajyNQ9T17vhfpOyPNSoIbX1LqOjpjLzhOk&e=> Tel: 985.536.1214 Fax: 985.536.0300 Email: kvicknair@reservetele.com<mailto:kvicknair@reservetele.com> Web: www.rtconline.com<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.rtconline.com&d=DwMGaQ&c=Yv05MphA0yDgJzfl6GykHw&r=z4H53XhFnICFC-guKzbueEpy6hmSbxZfPXhxz14UkmM&m=4QjmuuxxC32-Wh069m-bm5VLIq4-4zYiFGS0x6TKPKY&s=x-qwNk-HxkA1ChjnyYEcCSZHehrEm1-6C0SqvskwH0Q&e=> Reserve Telecommunications 100 RTC Dr Reserve, LA 70084 Disclaimer: The information transmitted, including attachments, is intended only for the person(s) or entity to which it is addressed and may contain confidential and/or privileged material which should not disseminate, distribute or be copied. 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