I can confirm the same from our datacenter in NY. Tracepath goes in a loop… From: Tim Glen <tglen@asicentral.com<mailto:tglen@asicentral.com>> Date: Saturday, October 19, 2013 6:59 AM To: 'Sajal Kayan' <sajal83@gmail.com<mailto:sajal83@gmail.com>>, OUTAGES Mailing List <Outages@outages.org<mailto:Outages@outages.org>> Subject: Re: [outages] Road Runner/Level 3 broked? I just opened a ticket with L3. I've been having packet loss since 9:07AM today over my L3 circuit. I am in Philly and L3's customer access router is experiencing high packet loss. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Timothy Glen Sr. Network Engineer Advertising Specialty Institute | Promoting Success tglen@asicentral.com<mailto:tglen@asicentral.com> tel: (215) 953-3692 fax: (215) 953-3759 Think before you print. ________________________________ From: Outages [mailto:outages-bounces@outages.org] On Behalf Of Sajal Kayan Sent: Saturday, October 19, 2013 9:52 AM To: OUTAGES Mailing List Subject: [outages] Road Runner/Level 3 broked? Using road runner in Brooklyn NY. Cant access certain sites ( Facebook, twitter, citibank) . All of them have one thing in common, they go thru level3. (FYI full name of hop 7 is xe-4-2-0.edge4.frankfurt1.level3.net<http://xe-4-2-0.edge4.frankfurt1.level3.net> ) sajal@sajal-laptop:~$ mtr --report www.citi.com<http://www.citi.com> HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev 1.|-- 192.168.1.1 0.0% 10 1.2 110.3 1.0 603.9 230.5 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 37.9 207.9 17.0 1418. 444.2 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 9.8 93.3 9.4 471.9 170.3 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 12.6 78.3 10.1 402.2 142.2 5.|-- 107.14.19.22 0.0% 10 13.8 64.6 11.5 331.0 112.6 6.|-- ae-0-0.pr0.nyc30.tbone.rr 0.0% 10 13.8 50.9 11.4 257.6 82.3 7.|-- xe-4-2-0.edge4.frankfurt1 0.0% 10 13.4 35.0 9.1 186.5 55.8 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 sajal@sajal-laptop:~$ sajal@sajal-laptop:~$ mtr --report www.twitter.com<http://www.twitter.com> HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev 1.|-- 192.168.1.1 0.0% 10 1.2 2.9 1.0 9.5 2.8 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 151.6 184.3 75.8 529.8 137.6 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 252.6 160.8 64.7 299.7 87.2 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 243.5 166.4 64.1 345.8 88.3 5.|-- ae-3-0.cr0.nyc20.tbone.rr 0.0% 10 246.7 189.2 88.6 309.1 75.7 6.|-- 107.14.17.169 0.0% 10 256.6 175.3 102.6 256.6 60.5 7.|-- xe-4-2-0.edge4.frankfurt1 0.0% 10 258.6 179.6 95.4 302.2 69.1 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 sajal@sajal-laptop:~$ sajal@sajal-laptop:~$ mtr --report www.facebook.com<http://www.facebook.com> HOST: sajal-laptop Loss% Snt Last Avg Best Wrst StDev 1.|-- 192.168.1.1 0.0% 10 4.0 3.1 1.1 8.5 2.8 2.|-- cpe-24-90-104-1.nyc.res.r 0.0% 10 225.9 163.7 97.8 252.8 57.0 3.|-- tge-0-0-0-1.nycmnyr-rtr2. 0.0% 10 298.0 168.6 69.3 298.0 79.0 4.|-- agg23.nyquny9101r.nyc.rr. 0.0% 10 292.5 155.0 90.8 292.5 71.0 5.|-- ae-3-0.cr0.nyc20.tbone.rr 0.0% 10 239.0 148.6 68.5 248.6 63.2 6.|-- 107.14.17.169 0.0% 10 268.1 148.7 73.0 268.1 64.9 7.|-- xe-4-2-0.edge4.frankfurt1 10.0% 10 235.1 130.2 66.2 235.1 49.2 8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 sajal@sajal-laptop:~$ -Sajal