Something that causes a lot of phone calls by end users. A service impact that end users experience. Netflix being down is worth posting. One stream that buffered for a moment at one location is NOT. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Aug 15, 2011 at 10:32 AM, Jay Ashworth <jra@baylink.com> wrote:
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From: "Michael R. Self" <michael.self@phonefusion.com>
Seriously people. There are thousands of us on this list that use it FOR REAL. Some one having an issue with degraded Netflix streaming or they can't pull up their Facebook page is an abuse of this fine instrument we have for REAL problems.
Fibers cuts, Level3 ATM switches going down, EC2 AZ problems, etc. are real and service affecting to those of us that run networks and companies. Not one person's evening entertainment quality being reduced.
Can I please propose that we police ourselves enough to know that if what we are posting doesn't affect a large populous OR isn't germain to our livelihoods (network admins, techs, engineers, NOC personnel at any common carrier or ISP, etc) that it not be posted?
Well, our 'charter' (posted on the wiki), says:
""" Our primary focus tends to be Critical Internet Infrastructure such as IXPs, DNS root servers, major carriers, major data center, carrier hotel, COs, etc., related outages, but other sorts of things -- telecom/BlackBerry problems, AIM dying again, etc -- are certainly within our scope here as well. For years many have argued “what constitutes critical infrastructure”. A single clear cut definition has yet to be devised.
Infrastructure is constantly changing; a moving target, so to speak, and what's important to one may not be as important to others. You are welcome to adopt whatever definition of 'criticality' you like. """
We've discussed in the past the fact that eyeball networks contain lots of paying customers who do, in fact, care if they can't get to Netflix or Facebook, and that their money makes the issue on-topic for this list.
That said, I will agree that a *bit* more investigation is called for, both by people who are inquiring, and people who are reporting for good or ill.
Please see my next posting on that point.
Today, any email from OUTAGES commands attention, respect and is a community, voluntary call to action -- like ringing the bell in an old west town. Let's please keep it that way.
Excellent viewpoint.
Cheers, -- jra -- Jay R. Ashworth Baylink jra@baylink.com Designer The Things I Think RFC 2100 Ashworth & Associates http://baylink.pitas.com 2000 Land Rover DII St Petersburg FL USA http://photo.imageinc.us +1 727 647 1274
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