Thanks for all the replies. I saw the packet loss too. Which ended up being the cause. I too see it cleared about 10-15 minutes ago. Have tickets open with them. No Master ticket in their portal. Mauricio On Fri, Jan 16, 2015 at 10:17 AM, Chris Stone via Outages < outages@outages.org> wrote:
We are seeing a ton of packet loss to the data center where our VoIP servers are. This is only when traversing the Cogent -> L3 networks. I just rerouted all to use only our direct L3 connection and all is fine.
Don't know if this applies at all to your situation or not - I don't have SIP trunks with L3 directly to test. The Fortrust data center has opened a ticket with L3. The L3 ticket number, if it helps, is 8793514.
Chris
On 01/16/2015 08:54 AM, Mauricio Lizano via Outages wrote:
Anybody else experiencing call quality issues with Level 3 SIP trunks? Termination and Orig?
Thanks,
-- Mauricio Lizano
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-- Mauricio Lizano 8821-6575 http://cr.linkedin.com/pub/mauricio-lizano/14/162/5b5